Privacy Policy

This policy explains how Shanghai Mars Industrial Co., Ltd. (“FillPack Factory”, “we”) handles the information you send through this website.

What we collect

When you send an inquiry we store the details you enter: name, email, company, country, phone or WhatsApp number, the machines you selected, your message and the page you sent it from. We also store the time of your consent, your browser's user-agent string and a one-way hash of your IP address, used only to stop spam and repeated submissions. We do not store your IP address itself.

Why we use it

We use these details only to answer your inquiry, prepare quotations and follow up on that inquiry. We do not sell your data and do not use it for unrelated marketing.

Quote list in your browser

The quote list is saved in your browser's local storage on your device. It is not sent to us until you submit an inquiry.

Cookies and tracking

The public website sets no cookies and loads no analytics or advertising scripts. The administration area uses one strictly necessary session cookie for signed-in staff only.

Where data is stored

Inquiries are stored in a Cloudflare D1 database operated for us by Cloudflare, Inc. If email notification is enabled, inquiry details are also delivered to our company mailbox.

How long we keep it

We keep inquiries for as long as needed to handle the inquiry and any resulting order, and delete them on request.

Your rights

You can ask us to show, correct or delete your data by emailing [email protected].

Contact

Shanghai Mars Industrial Co., Ltd., Shanghai, China. Email: [email protected].